I build enterprise learning that drives faster readiness and stronger performance
I partner with organizations to translate business strategy into scalable learning systems. Accelerating onboarding, strengthening leadership capability, and delivering measurable workforce impact.
Impact at a glance
Led the design and delivery of 100+ learning modules
For a global onboarding and enablement program, managing a distributed team of 10+ instructional designers
Reduced onboarding time-to-proficiency by up to 33%
Through training program redesign and delivery leadership
Led complex learning programs at enterprise scale
Including global and regulated organizational environments
Improved learner performance and completion outcomes
By aligning content, practice, and assessments to job performance
How I help organizations build effective onboarding and learning programs
Onboarding, leadership, & time-to-proficiency
I design and revamp onboarding and leadership development programs that help new hires and frontline managers reach proficiency faster—especially in high-volume, performance-driven environments like call centers and customer operations.
Enterprise learning solutions & enablement
I help organizations design scalable learning solutions aligned to business priorities—supporting global teams with consistent, role-based enablement across systems, regions, and functions.
Learning program management & recovery
I step into complex or stalled learning initiatives to provide structure, clarity, and momentum—leading cross-functional teams to stabilize, develop, redesign, and deliver effective training programs.
AI-enabled learning strategy
I advise organizations on responsible, practical uses of AI to support learning strategy—enhancing personalization, insight, and scale while keeping learning outcomes and governance at the center.
Selected case studies
A selection of enterprise learning and training programs designed, led, and delivered to improve workforce readiness, performance, and time-to-proficiency.
Call center onboarding program redesign & project management
Enterprise financial institution onboarding new financial advisor assistants and associates.
Redesigned and restructured the onboarding training program, reducing overall program length from 24 weeks to 16, accelerating time-to-proficiency, and improving participant pass rates through hands-on learning, applied case studies, and earlier assessment-driven coaching—driving higher service performance index scores for new hires.
Onboarding training program redesign & content development
High-volume, customer-facing roles in a fast-paced globally located online food delivery environment.
Redesigned an onboarding training program for a high-volume globally located online food delivery organization, strengthening learner readiness and compliance by redesigning e-learning and ILT to include applied practice, real workflows, and aligned assessments—resulting in a 20% reduction in time-to-proficiency and improved performance consistency.